OUR GUARANTEES

Regular guarantee - 0$

• 14 days - visual discomfort
  We manually check all orders and we also take your pupillary distance measurements ourselves to avoid any risk of error. If, despite everything, you experience vision problems or visual discomfort, you have 14 days upon receipt to contact us and we will exchange lenses free of charge.

• 365 days - frame defect
  We select our frames with care and very high levels of quality. So much so that we offer a 365-day warranty from the date of payment in the event of a manufacturing defect. We will then exchange the frame for a new one at no cost (same frame).

• 365 days - lens failure
  Our ophthalmic lenses are chosen while respecting our high criteria for both the glass and the lenses. treatments. You are covered by a 365-day warranty from the date of payment in the event of a manufacturing defect in the lenses. Simply contact us for a free exchange.

• 14 days - choice of frame
  The chosen frame (online purchase only and without having tried it at home) is not suitable? The size is not suitable for your face? No problem, contact us within 14 days of receipt for a free exchange.

Accidental breakage, loss or theft not covered. One (1) exchange with same frame & same prescription.